Step 1 of 6 16% Name of person filling out the Survey* First Last Email* How many shop locations does your business have?*12345Please indicate the quantity of physical store-fronts you have with different addresses.Do you have any business-related documents to upload or send to our web team? Drop files here or Select files Max. file size: 8 MB, Max. files: 10. This is often used for "Official Business Name" or "Address" verification. Refining Our Strategy with GoogleWhat type of shop(s) do you consider yourself?* General Auto Repair Make Specialty/Make Specific Service-specific (diesel, fleet, quick lube, etc.) Auto body/collision Would you like to receive customer phone calls for the following services?* NONE Diesel Hybrid Tire Sales Emissions Trucks Auto Body/Collision Auto/Car Sales Which makes do you specialize in? Asian European Domestic Other Please explain...Do you specialize in any of the following services? Paint Welding Glass Frame Straightening Please list any services or vehicle makes you have a reputation for performing well, additional certification, tools, or that you would like to see more of. (OPTIONAL)Our goal is to get you the kinds of jobs and customers you WANT in the door. What type of customers are we trying to reach and where?What is your core demographic?* $ $$ $$$ $$$$ $$$$$ Who is your biggest competition?* How far are most customers willing to drive to visit your shop?* Up to 10 miles Up to 30 miles Up to 50 miles More than 50 miles Unsure General QuestionsWhat year were you founded?* If your business was a car, what kind of a car would it be and why? (OPTIONAL)What should a new visitor take away from your future website? (OPTIONAL)What's your vision?What issues are you trying to solve with this new website? (OPTIONAL)Do you have an established slogan or mission statement? Please write in, if so. (OPTIONAL)Our design team will incorporate your slogan into your website's branding to compliment and enhance your existing brand message. Specific Website QuestionsWhat do you NOT want on your website, in terms of text, color, feeling, or other graphic elements?*Do you forsee any changes to your logo or business name in the next 3-6 months?* No I have a logo, but I may want to update it I am planning a re-brand in this time span Do you have any color preferences?* Use existing branding on website/logo Other Please ExplainPhoto Readiness* I have photos available I would like AutoVitals to populate my website with relevant photo content Reviews* I have existing reviews collected; I would like to discuss whether or not it would be possible to import these into AutoVitals. No reviews I'd like to hear how other auto repair shop owners solicit reviews successfully AutoVitals can import a .CSV (comma separated value, or spreadsheet) of your existing reviews upon requestPlease list any certifications, partnerships or affiliations that you feel add value to your customer’s experience*(i.e. ASE Certified, Chamber of Commerce, Jasper Distributor, etc.)Please list any awards or recognition your shop or staff have received, that you would like to promote (OPTIONAL)Have you or your shop been featured in any publications, news outlets, or other media sources?*Please list any attention from the media.Do you belong to any business groups, training associations, or memberships you feel add value to your customer’s experience?* (i.e. ATI, Bottom Line Impact Group, etc.) Let's talk about your current online presencePlease tell us what online marketing you already do* Who currently promotes you around the web? Google AdWords Active on social media Online deals - yelp, groupon, etc. Paid business directories - YP.com, Dex, Lighthouse, etc. None Other Please explain... What solutions stood out to you in the sales process? (OPTIONAL)Please list Any automotive or marketing events you are attending in the coming year?*Please listAny friends or fellow shop owners you know that are currently using AV products/services? (OPTIONAL)We love connecting our new shops with our veteran users - everyone has something to teach and learn.Current Website & HostingIs there a set cancellation deadline for your current website services we should be aware of?* Yes No What is your cancellation date? MM slash DD slash YYYY Have you already given your current website provider your 30 days notice?* Yes No Not applicable How can we access your domain name when it comes time to launch the website?* I have a username and password to access domain settings and/or hosting I will need to initiate a transfer with my previous provider No current domain. Please purchase one on my behalf Unknown. May need assistance Please Check that your Billing information is current and the domain is set to auto-renew for at least 5 years.Please provide your credentialsDo you have any e-mail services attached to your domain?* Yes No Unsure ex: you@yourdomain.comContact InformationPlease list the names and contact information for everyone authorized to make final decisions regarding the website*What is your cell phone#?* We require a direct contact for emergency notifications.What are the best methods to reach you and what do you prefer?* Shop Phone Cell Phone (call) Cell Phone (text message) Email What days of the week are you **NOT available?*** Monday Tuesday Wednesday Thursday Friday Saturday Sunday What time zone are you in?*AST ATLANTIC STANDARD TIMEEST EASTERN STANDARD TIMEEDT EASTERN DAYLIGHT TIMECST CENTRAL STANDARD TIMECDT CENTRAL DAYLIGHT TIMEMST MOUNTAIN STANDARD TIMEMDT MOUNTAIN DAYLIGHT TIMEPST PACIFIC STANDARD TIMEPDT PACIFIC DAYLIGHT TIMEAKST ALASKA TIMEAKDT ALASKA DAYLIGHT TIMEHST HAWAII STANDARD TIMEHAST HAWAII-ALEUTIAN STANDARD TIMEHADT HAWAII-ALEUTIAN DAYLIGHT TIMESST SAMOA STANDARD TIMESDT SAMOA DAYLIGHT TIME UTC - 10CHST CHAMORRO STANDARD TIME UTC +10This helps us coordinate and schedule meetings. Thanks!What time of the day works best to reach you?* Mornings Afternoon Towards the end-of-the-day Are you going to be taking any vacations in the next 45 days?* Yes No Do you have any other websites not mentioned or covered in this survey?* No Yes Please explain...*
